FAQ

Frequently Asked Questions (FAQ)

Welcome to the Wavey Wash FAQ! Here, we address common questions about our services, pricing, and processes to help you make the most of our exterior cleaning services.

What services does Wavey Wash offer?

Wavey Wash provides a wide range of exterior cleaning services, including:

  • Pressure washing for driveways, sidewalks, patios, and decks
  • House washing for vinyl, brick, and other exteriors
  • Roof cleaning
  • Gutter cleaning and oxidation removal
  • Rust and stain removal
  • Commercial exterior cleaning services

What areas do you serve?

We currently serve the Charlotte, North Carolina area, including nearby neighborhoods and surrounding cities. If you’re unsure if we serve your location, please reach out to us directly.

How do I book a service?

You can book a service by calling us directly or visiting our website to fill out our contact form. We’ll follow up to confirm the details and provide a free estimate if required.

Do I need to be home during the service?

You don’t need to be home during the cleaning, as long as we have access to the areas being cleaned and any gates are unlocked. We ask that pets be kept inside and any outdoor furniture or items be moved out of the cleaning area.

How long does a cleaning service usually take?

The duration depends on the size and condition of the area being cleaned. On average, a driveway or patio might take 1-2 hours, while a full house wash could take 2-4 hours. We’ll provide an estimated timeframe when you schedule your service.

Do you offer eco-friendly cleaning options?

Yes! We are committed to environmentally responsible cleaning. We use eco-friendly solutions whenever possible and ensure that our cleaning methods are safe for your home, plants, and pets.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, cash, and electronic payments. Payment is due upon completion of the service unless otherwise arranged.

Do you offer any warranties or guarantees?

We stand by the quality of our work and offer a satisfaction guarantee. If you’re not happy with the results, please let us know within 24 hours, and we’ll work to address any concerns.

How often should I have my home or business exterior cleaned?

Frequency depends on the environment and personal preference. Generally, we recommend annual cleaning to prevent dirt buildup, mold, and other issues. For areas with high pollen, trees, or regular exposure to dirt and debris, twice a year may be ideal.

What should I do to prepare for my cleaning service?

Before our team arrives, we ask that you:

  • Move any outdoor furniture or delicate items away from the cleaning area
  • Ensure gates or access points are unlocked
  • Check the area for pet waste and other obstructions

How can I get a quote?

Getting a quote is easy! Contact us by phone or through our website’s contact form with details about the areas you’d like cleaned. We offer free estimates, and our team will get back to you as soon as possible.

If you have any other questions or need further assistance, feel free to contact us at: